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Wed 17 September, 2014
North Ayrshire Citizens Advice Service Benefits and Welfare Rights Service.

Benefits and Welfare Rights

Our specially trained Benefits and Welfare Rights Advisers provide presonalised, independent, confidential and FREE advice. Visit a North Ayrshire Citizens Advice Bureau and we will help you receive what you are entitled to.

read more about our Benefits and Welfare Rights Service

Check your entitlement to benefits.

Benefit Entitlement Checks

Are you getting what you're entitled to?

An estimated £16.5 billion of means tested benefits and tax credits go unclaimed in the UK each year.

Our specially trained Benefits and Welfare Rights Advisers can help you claim any benefits that you may be entitled to.

read more about our Benefit Entitlement Checks

How to claim benefits

Claiming Benefits

How to claim benefit and help with claim forms.

The government has a range of benefits to provide opportunities and support. These are handled by various departments and agencies. If you are entitled to any of these benefits, you will need to claim them from the right place.

In this section we have provided benefit claim forms that you can download and complete.

read more about claiming benefits

Appealing against a benefits decision

Appealing against a benefits decision

If you think the decision is wrong...

If you think a decision about your benefits is wrong, you can ask the office that made the decision to explain it. You can also ask to get the decision reconsidered and, if you're still unhappy, you can appeal against the decision to an independent tribunal.

read more about appealing against a benefits decision

What to do if you are suspected of benefit fraud.

Benefit Fraud

What happens if you are suspected of benefit fraud

Committing benefit fraud can lead you to being fined or facing a prison sentence. In all cases you will have to pay back the money you were not entitled to. Find out more about benefit fraud investigation and where to get advice from if you are being investigated for benefit fraud.

read more about benefit fraud

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Irvine Jobcentre Plus
121 High Street
KA12 8AA
Tel: 0845 606 0324
Kilbirnie Jobcentre Plus
Walker Street
KA25 6HL
Tel: 0845 604 3719
Saltcoats Jobcentre Plus
13 Dockhead Street
KA21 5EZ
Tel: 0845 604 3719
Jobseeker's Allowance
0800 055 6688
Attendance Allowance
0800 89 22 00
Disability Living Allowance
0800 88 22 00
Carer's Allowance
0845 608 4321
Employment and Support Allowance
0800 055 6688
Our Offices:
Arran CAB
Ormidale Sports Centre
Shore Road
Isle of Arran
KA27 8DL
Tel: 01770 302 710
Irvine CAB
22A Eglinton Street
KA12 8AS
Tel: 01294 278 051
Kilbirnie CAB
43 Main Street
KA25 7BX
Tel: 01505 682 830
Largs CAB
32-34 Boyd Street
KA30 8LE
Tel: 01475 673 586
Saltcoats CAB
87 Dockhead Street
KA21 5ED
Tel: 01294 467 848

© NACAS. All rights reserved. NACAS is recognised as a charity by the Inland Revenue (Scotland), Number SC028222. The North Ayrshire Citizens Advice Service is a Company Limited by Guarantee Number 188819. Registered Office: 87 Dockhead Street, Saltcoats, KA21 5ED