Advice Line Telephone Service

Free confidential and independent advice on a wide range of issues

If you are struggling with debt, experiencing employment problems, worried about benefits or have any other problem, expert help is just a phone call away.

About Advice Line

The NACAS Advice Line provides high quality advice and information to the residents of North Ayrshire on a wide range of issues. The service is staffed by experienced and highly trained Citizens Advice Bureau advisers who are ready to help with any problems or questions that you may have. Advice is free, independent and confidential.

We provide advice and information on a wide range of issues including:

• Welfare Benefits
• Consumer
• Debt
• Employment
• Family and relationships
• Housing

Once connected to the Advice Line you can speak to an adviser who will offer an initial assessment and talk through the options available based on your situation. The adviser can then direct you to an appropriate service for the particular help you need, or make a referral to a North Ayrshire Citizens Advice Bureau, where you will be offered an appointment with a specialist adviser - or arrangements will be made for an adviser to call you back.

No matter what the problem, no matter how big or how small, our expert advisers are on hand ready to take your call.

Advice Line Opening Hours

The Advice Line is open Monday to Friday 9am to 8pm and Saturdays from 10am to 2pm.

You can contact the Advice Line on freephone 0808 800 9060. Calls are free from a BT landline. Calls from other networks and mobile operators may vary. If in doubt please check rates to 0800 and 0808 numbers with your mobile operator or network provider.