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Tue 02 September, 2014

NACAS. North Ayrshire's premier information and advice service.

Our volunteers and staff work tirelessly to provide a premium service that is independent, impartial, confidential and FREE to the people of North Ayrshire.

Advice you want, they way you want it. By buerau, telephone, email, online.


Come on Board

Help shape the future of information and advice services in North Ayrshire

We are looking for dynamic individuals to join the board and help with the strategic direction and future development of North Ayrshire Citizens Advice Service.

Learn more
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News at your fingertips

  • NACAS AGM 2012NACAS AGM 2012North Ayrshire Citizens Advice Service (NACAS) is pleased to announce the 14th Annual General Meeting will be held at the Volunteer Rooms in Irvine on Thursday 30th August 2012 at 6pm. Members...Published - August 25, 2012
  • NACAS and AiB join forces to deliver new money advice serviceNACAS and AiB join forces to deliver new money advice serviceThe nationally accredited information and advice provider North Ayrshire Citizens Advice Service (NACAS) has joined forces with Accountant in Bankruptcy (AiB), Scotland's Insolvency Service, to...Published - July 11, 2012
  • NACAS is looking for dynamic individuals to join the BoardNACAS seeks new board members...are you ready for a challenge? Volunteers are being sought to help shape and influence the future of information and advice services across North Ayrshire. North Ayrshire Citizens Advice Service (NACAS), the leading...Published - July 8, 2012
  • New FREE Telephone Advice Line Launched by NACASNew FREE Telephone Advice Line Launched by NACASResidents of North Ayrshire will find it easier to get advice with the launch of a new telephone advice service today (Monday 30th April 2012). Advice Line, the new free and confidential service from...Published - April 30, 2012
  • Referendum urged on gay marriageReferendum urged on gay marriageA former leader of the SNP has urged the Scottish Government to hold a referendum on the proposed introduction of same-sex marriage. Gordon Wilson argued that allowing same-sex partners to marry...Published - October 11, 2011
  • Fewer complaints against policeFewer complaints against policeThe number of complaints against Scotland's police forces has dropped to a three year low, according to an independent review. Professor John McNeill, the Police Complaints Commissioner...Published - October 11, 2011
  • Redundancy claims 2,000 apprenticesRedundancy claims 2,000 apprenticesAlmost 2,000 apprentices have been made redundant in the last two years, figures have revealed. Statistics from Government agency Skills Development Scotland (SDS) showed this had happened to 1,915...Published - October 11, 2011
  • Breaking up lifeline ferry services would be damaging warn unionsBreaking up lifeline ferry services would be damaging warn unionsUnion chiefs are to warn a Scottish Government minister it would be a "political suicide mission" for lifeline ferry services to be broken up. Leaders of the RMT union are meeting...Published - October 11, 2011
  • Scientists demonstrate potential new treatment for most common form of infant leukaemiaScientists demonstrate potential new treatment for most common form of infant leukaemiaA team lead by Cancer Research UK scientists have shown that a potential new drug could treat mixed-lineage leukaemia (MLL), the most common form of leukaemia in babies, according to a study published...Published - October 11, 2011
  • Plan for single EU online shopping law good for customers and UK retailers, says BRCPlan for single EU online shopping law good for customers and UK retailers, says BRCA new optional sales law that would apply throughout the EU is good news for customers and UK retailers, said the British Retail Consortium (BRC) The European Commisssion has published its proposals...Published - October 11, 2011
Getting help, what to bring with you

Getting help. The information we need.

When you contact a North Ayrshire Citizens Advice Bureau for advice, either in person or telephone or email, it is vital that the adviser who deals with your problem has as much information about your case as possible.

Find out more about the details we may need to help resolve your problem quicker.

what to bring with you
Advice Line. Call freephone 0808 800 9060

Advice Line the new free telephone advice service

If you are struggling with debt, experiencing employment problems, worried about benefits or have any other problem, expert help is just a phone call away.

We have highly trained advisers on hand to take your call and help with any problems that you may have.

Call us on freephone 0808 800 9060. Calls are free from a BT landline. Charges may vary from other landline providers and mobile phones so please check before dialling.

find out more about Advice Line

Get a Benefits Health Check with NACAS

Benefit Entitlement Checks

Are you getting what you're entitled to?

Up to £16bn in income-related benefits and tax credits went unclaimed in Britain in 2009-2010.

You could be missing out on unpaid benefits. Call in to a North Ayrshire Citizens Advice Bureau today and we'll check your entitlement.

read more about maximising your income with a benefits entitlement check.

If you are facing redundancy visit a North Ayrshire Citizens Advice Bureau

Redundancy and leaving your job

Guide about redundancy rights and leaving your job.

Your employer has responsibilities to treat you fairly and follow the correct process if they are considering making redundancies. They should think about any alternatives to making you redundant. Get an overview of your rights if you are facing redundancy.

read more about redundancy and leaving your job

Help and advice on mortgage arrears or payment difficulties

Mortgage arrears or payment difficulties

Help with your mortgage

If you can't meet your mortgage repayments, or you're worried you might fall behind, contact your lender as soon as possible. Find out different ways in which you may be able to get help if you're in difficulty with your mortgage payments.

read more about mortgage arrears or payment difficulties

Help and advice on eviction

Are you facing eviction?

Information you need to know if you are facing eviction.

Landlords have to follow special legal procedures in order to evict tenants. This section tells you about the procedures they must follow and what your rights are.

Find out how a landlord can regain possession of their property and a tenant's rights against illegal eviction and harassment.

read more eviction

Training and benefits of volunteering

Training and benefits of volunteering

We are committed to ensuring our volunteers are fully trained and equipped for any role they undertake with us.

By ensuring you are trained not only prepares you for the role you are to undertake with us, but this can also look great on your CV.

read more about training and benefits of volunteering.

Help with energy costs for vulnerable customers.

Help with energy costs for vulnerable customers

If you are struggling to pay for your energy and worried about how you can heat your home there a number of ways we can help.

Energy companies provide free help for customers who struggle to pay their bills or heat their home. Read on to find out more about help for vulnerable customers.

read more about help with energy costs for vulnerable customers

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BBC News Scotland

BBC News - Scotland
The latest stories from the Scotland section of the BBC News web site.

Referendum campaign focus on jobs
Tue, 02 Sep 2014 11:50:21 GMT
Both sides in the Scottish referendum debate focus on jobs, just a few weeks ahead of the vote on the nation's future.

Glasgow bus gate fines top £800,000
Tue, 02 Sep 2014 09:34:37 GMT
A controversial new restriction on cars in Glasgow earns the city council at least £800,000 in just two months.

Glasgow woman 'promoting terrorism'
Tue, 02 Sep 2014 13:36:19 GMT
It is understood that a young woman from Glasgow has travelled to Syria and has been promoting terrorism back home via her Twitter account.

Gallacher gets Ryder Cup wildcard
Tue, 02 Sep 2014 12:31:34 GMT
Europe captain Paul McGinley selects debutant Stephen Gallacher, Ian Poulter and Lee Westwood as his Ryder Cup wildcards.

Cyclist seriously injured in crash
Tue, 02 Sep 2014 10:19:03 GMT
A cyclist is taken to Ninewells Hospital with "serious" head injuries after a collision with a car closes Dundee's Riverside Drive.

Unpaid work for partner attack DJ
Tue, 02 Sep 2014 11:20:12 GMT
A radio DJ who attacked his partner after she confronted him with claims he cheated on her is ordered to carry out 300 hours of unpaid work.

Oil field production restart delayed
Tue, 02 Sep 2014 13:30:10 GMT
The operators of the Buzzard oil field in the North Sea say it could be another week before production resumes

Campaign donation figures released
Tue, 02 Sep 2014 13:21:02 GMT
More than £250,000 was donated in the last month to groups campaigning in the Scottish independence referendum.

Biker airlifted after tractor crash
Tue, 02 Sep 2014 11:46:49 GMT
A motorcyclist is airlifted to hospital in Dumfries following a collision with a tractor on the A714 in Wigtown.

Abuse probe school rated 'weak'
Tue, 02 Sep 2014 09:58:11 GMT
Education Scotland rates Kingspark School "weak", months after an investigation into abuse claims at the Dundee school.

Our Offices:
Arran CAB
Ormidale Sports Centre
Shore Road
Isle of Arran
KA27 8DL
Tel: 01770 302 710
Irvine CAB
22A Eglinton Street
KA12 8AS
Tel: 01294 278 051
Kilbirnie CAB
43 Main Street
KA25 7BX
Tel: 01505 682 830
Largs CAB
32-34 Boyd Street
KA30 8LE
Tel: 01475 673 586
Saltcoats CAB
87 Dockhead Street
KA21 5ED
Tel: 01294 467 848

© NACAS. All rights reserved. NACAS is recognised as a charity by the Inland Revenue (Scotland), Number SC028222. The North Ayrshire Citizens Advice Service is a Company Limited by Guarantee Number 188819. Registered Office: 87 Dockhead Street, Saltcoats, KA21 5ED